Privacy Policy

1. Objective

This Privacy Policy aims to inform you in a clear and transparent manner how we collect, use, store, share, and protect the personal data processed in our activities. This policy complies with Law No. 13,709/2018 – General Personal Data Protection Law (LGPD) and other applicable privacy and data protection regulations in Brazil.

2. Scope

ORAEX values the privacy and protection of the personal data of its users, service providers, customers, employees, and partners.

3. Data Collected

We collect personal data directly, automatically, or provided by the data subject—such as name, email, phone number, and IP address, among others—necessary for the provision of our services.

4. Purpose of Treatment

Data is processed for the following purposes: service provision, communication with the data subject, compliance with legal or regulatory obligations, security, marketing, and the continuous improvement of our services.

5. Data Sharing

ORAEX does not sell personal data. Sharing may occur with partners and providers who operate on behalf of the company, subject to contracts with confidentiality and security clauses, or due to legal obligations.

6. Data Subject Rights

The data subject may, at any time, request access, correction, anonymization, portability, erasure of data, withdrawal of consent, and information regarding the use of their data, as guaranteed by the LGPD.

7. Security Measures

We adopt technical and administrative measures to protect personal data against unauthorized access, leaks, loss, or any form of improper or unlawful processing.

8. Data Protection Officer (DPO)

In accordance with Law No. 13,709/2018 (General Personal Data Protection Law – LGPD), oraex.com.br has appointed a Data Protection Officer (DPO), responsible for acting as a communication channel between data subjects, the organization, and the National Data Protection Authority (ANPD).

Name of the Data Protection Officer (DPO): Athos Rachid Drumond Araujo João

Contact Email: athos.joao@oraex.com

Data Subject Service Channel: compliance@oraex.com